About Me
I am a results-driven Product and Program Manager with a track record of successful end-to-end product delivery and go-to-market strategies.
I lead cross-functional teams to build customer-centric products that are both innovative and impactful
I offer 10 years of expertise in product and program management across marketplaces, eCommerce, startups, fintech, and banking. I have defined product strategy and aligned product roadmaps for several products. I have successfully led cross-functional teams in product development, achieving high customer satisfaction and driving revenue growth through data-driven decision-making and technical proficiency.
I am an entrepreneurial-minded self-starter who thrives in fast-paced environments. Skilled in Agile Project Management, programming, and utilizing various tools, I am committed to delivering innovative, customer-centric solutions that optimize product development and operational efficiency.
What I Do
Product Development Life Cycle
Defined product vision through market research and customer feedback, collaborated with cross-functional teams on project planning and design, and oversaw development with A/B testing to optimize performance. Continuously improved products based on user feedback to enhance satisfaction and efficiency.
Mobile App & Web Development
Collaborated with iOS, Android, multiplatform, web, automation, backend, and full-stack developers to create intuitive interfaces. I oversaw the development process with regular testing and iteration, managed go-to-market strategies, coordinated with partners for successful launches
Go-To-Market
Developed and executed comprehensive plans, managed cross-functional teams, and coordinated with marketing, sales, and product departments to ensure successful product launches. I utilized market analysis, competitive research, and customer insights to position products effectively, driving user adoption and revenue growth.
Data Analytics
Utilized SQL and Excel for data manipulation and analysis, and employed Python and R for handling large databases. I used Tableau and Power BI for data visualization, enabling insightful, data-driven decision-making and clear communication of complex data trends to stakeholders.
Design Process
Managed a team to deliver high-quality product designs for mobile apps, web pages, and paying kiosk interfaces. Starting from user stories, we progressed through wireframing, rapid prototyping, testing, and constant iteration, utilizing Figma for effective collaboration and design execution.
Project Management​
Utilized Jira and Trello to organize tasks, track progress, and ensure timely delivery of projects. I coordinated with cross-functional teams, managed timelines, and maintained clear communication to drive project success from initiation to completion.
My Skills
I believe in continuous learning and am committed to staying updated with new frameworks, technologies, and methodologies, including advancements in AI, that can enhance product development and deliver superior results more efficiently.
Certificates
Education
UNIVERSITY OF WASHINGTON
FOSTER SCHOOL OF BUSINESS
Master of Business Administration – MBA
Top of Class: 3.81 GPA
AMERICAN UNIVERSITY OF CENTRAL ASIA
Bachelor of Business Administration
Experience
2023-2023
O! Mobile
Product Manager
I defined product vision and strategy, aligned roadmaps, and ensured timely project completion by analyzing customer feedback and competitor analysis. I introduced new app features, achieving 98% inventory accuracy with real-time tracking, and developed technical documentation for machine learning customization of paying kiosks. Additionally, I reduced maintenance costs by 25% by implementing QR code technology for paperless receipts.
2020-2023
Kenguroo
Co-founder, CEO, and Head of Product
I launched the first in-country food delivery app, achieving break-even within 12 months by managing marketing, partnerships, planning, and budgets. I led cross-functional teams in product development and UX design, increasing customer satisfaction and retention. Implementing data-driven decisions and A/B testing improved customer satisfaction by 10%. I boosted sales by 30% through partnerships and online payment integration, and reduced delivery time by 50% by optimizing logistics with ML models.
2013-2020
M Bulak Microcredit Company
Program Manager, Strategy and Operations Manager
I managed regional strategy and operations for 8 offices across 7 cities, leading a team of over 100 employees. I developed a 3-year business plan to drive revenue growth by expanding customer segments. I reduced customer complaints by 25% through software integration and process redesign. Additionally, I expedited loan repayment by 30% and lowered collection costs by 80% by creating a new collections mechanism.